At Justbb, we take pride in crafting every order with care. Please read our shipping policy carefully before placing your order.
Where We Ship We currently ship Australia-wide only.
Order Processing All orders are custom-made to order. Please allow up to 1 business days for your order to be processed and prepared for dispatch after payment is confirmed.
Estimated Delivery Times Once dispatched, estimated delivery times are:
- Metro areas: 2–5 business days
- Regional & rural areas: 5–7 business days
Please note these are estimates only and may vary depending on your location and Australia Post volumes, particularly during peak periods such as Christmas and Mother's Day.
Order Tracking Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can use this to track your parcel via Australia Post's website.
Delays & Disruptions Justbb is not responsible for delays caused by Australia Post or other carriers, adverse weather events, or other circumstances outside our control. If your parcel appears significantly delayed, please contact us at justbbinfo@gmail.com and we will do our best to assist.
Important Note for Gift Orders If you're ordering for a special occasion such as Mother's Day, we strongly recommend placing your order at least 4-7 business days before the date to allow for processing and delivery time.
