Refund policy

At Justbb, all of our products are custom-made, and as such, we do not accept returns or exchanges. Each item is crafted specifically for you, so we are unable to offer refunds or replacements unless the item arrives damaged or defective.

If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order at [justbbinfo@gmail.com] with a photo of the item and your order number, and we will make it right.